Reading Time: 10 minutes Resident relationship strategies in apartment management can be complicated. They include a variety of techniques and approaches used by property managers to build, maintain, and strengthen the relationships they have with their current residents. As an owner or property manager, you know that focusing on communication, trust, and community building is a crucial part of building those relationships. This approach moves beyond basic tenant management to a more holistic view that considers the emotional and community aspects of resident management. Implementing tenant engagement strategies, like regular community events, is really effective when it comes to enhancing the overall satisfaction and... View Article
Reading Time: 9 minutes Resident recognition and appreciation programs are structured initiatives designed to acknowledge, reward, and celebrate the contributions and presence of tenants within an apartment community. These programs help create a happy living environment. People feel valued, and community spirit grows with such acts. Recognizing people’s efforts and presence automatically improves the mood. Infectious positivism encourages people to participate and improve the community. Recognition and appreciation make your apartment community happier and more lively. Let me guide you step-by-step through the art of resident appreciation. Leveraging our collaboration with property management agencies, we at Market Apartments have curated a collection of strategies... View Article
Reading Time: 4 minutes A good review on an apartment hunting site can feel like an inspiring Oscar speech: it’s heartfelt, it’s genuine, and it inspires people to move (quite literally in this case!). When your residents sit in front of a keyboard to review you, imagine each of them carrying around a gold statue and preparing to take that mic in front of thousands of people. What would you like them to say? What do you want to avoid? Here’s what we know: ratings and reviews are key to finding great residents. A new study shows that 84% of residents hold online ratings... View Article
Reading Time: 7 minutes Stop us if you’ve heard this one—a property manager needs to get a hold of their resident to schedule maintenance, but can’t reach them through email or paper notices. The property manager schedules the maintenance at an inconvenient time for the resident. Disappointed, the resident leaves the next year in search of another apartment complex. The property manager has lost a good tenant, and the resident has lost out on a good home. Why? Simply because they didn’t use the most effective way of contacting residents: texting. Luckily, text messaging for property managers has been streamlined by several tech businesses.... View Article